Last updated: 20 July 2026. Amy’s Flowers Limited handles personal information under the New Zealand Privacy Act 2020.
What we collect
We may collect purchaser and recipient contact details, company details, delivery and billing addresses, card messages, order and payment status, purchase-order details, saved recipients, feedback, order photographs, support messages and technical information needed to operate and secure the website.
How we use it
We use information to take payment, fulfil and deliver orders, contact purchasers and recipients, provide saved details when requested, prevent fraud, support customers, send transactional messages, manage feedback and improve our service. We do not sell personal information.
Service providers
We share only what is needed with providers that help operate the service, including Shopify, payment and delivery providers, address validation, website hosting, FileMaker, email, photo storage and accounting services.
Payments and sign-in
Complete card details are handled by the payment provider and are not stored by Amy’s Flowers. Device biometric or PIN data remains controlled by your device.
Recipients, photos and feedback
Saved recipient details are shown only after the purchaser verifies access. We moderate feedback before publication and never publish an email address, delivery address or private card message with a review.
Security and retention
We use reasonable safeguards and retain information only as long as needed for orders, service, legal, tax, fraud-prevention and operational purposes. No online system can be guaranteed completely secure.
Your rights
You may ask for access to or correction of information we hold, or removal of saved recipient details where we are not required to retain them.
Contact
Email service@amysflowers.co.nz, call 0508 AMYS FLOWERS, or write to Amy’s Flowers Limited, 24 Lincoln Street, Frankton, Hamilton.